I'm filing a dispute also a complain to BBB. The post office / facility center does not approve them to handle the process which is done by the state, so it pretty much useless, unless the post office will allow them which didn't happen in my case and this company didn't help me either to justify their business to the post office. they also said the number was out which was obviously untrue.This company is a joke save your money. After filling a dispute with my bank the agent from said he has called me and emailed yet that the worst of justification no email is send to me and I have proof of all my email. I called my agent many times and he never picked up.But nevertheless they charged me 350 for a service that they didn't finish nor do nothing. Went to acceptance facility center and requested the documents to be send to this company.The agent refused because had no authorization to do so.Than they called the facility center management which told me the same thing. This company is pure scam after following their steps. They also don't charge you $375 on top of the $200 you would owe the passport agency. Calling the US Passport authority is very helpful and they have all their documents online. Get your documents and ID together and get to the nearest regional US Passport agency (be sure to call and make an appointment). Do not fall for it like I did!īest part? You do not need them! Their service, even if they did it well, is nothing you could not do yourself. ![]() You will not get your passport when you need it and you will not get a refund. They do not mention this to you until after you get paid. Also, keep in mind that all they do is stand in line for you at the US Passport office, which is not open on weekends. This is if your calls and e-mails were not ignored. The best they could then do is receive them, obtain your passport the next day and then overnight them back to you, meaning that the best case scenario for you possibly getting your passport is 2 days. ![]() You will receive an automated form with a stack of documents to fill out and FedEx to them. Once they get your money they have you and will not provide you with good service. The website promises next day fulfillment of a passport request. ![]() Feel free to comment back with your questions and I will respond. CharlotteObserver partners with Rush My Passport to bring you exclusive deals on all of their product range this February 2023 through huge savings with free coupons and promo codes of up to 20. Could they look any more like advertisements? (Go ahead and click on any of the 5 star reviewer names and see how they all have done 1 review each.that just proves what kind of #s the people at this hack of a company are) Unlike these folks, I'll gladly talk to anyone about my awful experience with this fraud of a company. The reviews posted on here are laughable.obviously internal posts to make you comfortable before you fall for their scam. They prey on people in their time of panic and need and then fail to deliver.
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